At JVA Signs and Prints, all orders are custom-made to your specifications. Because of the personalized nature of our products, we do not offer refunds, returns, or exchanges once an order has been approved and sent to production.

All Sales Are Final

Please double-check all files, sizes, and specifications before finalizing your order. We encourage you to carefully review the digital proof we provide. Once approved, the order goes into production and cannot be changed or refunded.

🛠️ In Case of an Issue

While we do not offer refunds, we stand behind the quality of our work. If there is a printing error or production issue that is clearly due to our mistake, we will offer a reprint at no additional cost.

To report an issue, please contact us within 7 days of receiving your order with:

• Your order number

• A description of the problem

• Clear photos of the product

• Shipping Method: We ship via FedEx for fast, reliable delivery.

• Shipping Options & Rates: Available at checkout based on your location and order size.

• Processing Time: Orders are typically ready to ship within 1-2 business days after proof approval.

• Tracking: A FedEx tracking number will be provided once your order ships.

• Local Pickup: Available at checkout if you prefer to pick up your order at our location 3301 N First Ave, Evansville, IN 47710